At SIMPLE BUSINESS TECH, we strive to ensure accurate and timely delivery of our products and services. This Fulfillment Policy outlines our processes for handling orders, estimated delivery times, and tracking information.

1. Order Processing

Orders are processed during our business hours, Monday through Friday, from 9:00 a.m. to 5:00 p.m. MST. Orders received outside of these hours, including weekends and holidays, will be processed the next business day.

Processing Time:

Digital Products: Instant delivery upon payment confirmation. Physical Products: Processed within 1-3 business days after order confirmation.

2. Shipping and Delivery Physical Products

Shipping Options: SIMPLE BUSINESS TECH offers multiple shipping options, including standard, expedited, and overnight, to meet your needs. Shipping options and costs will be provided at checkout. Shipping Timeframes: Estimated delivery times will vary based on the shipping method selected and the destination. General guidelines are: Standard Shipping: 5-7 business days within Utah, USA. Expedited Shipping: 2-3 business days Overnight Shipping: 1 business day Shipping Notifications: Once your order is shipped, you will receive a confirmation email with tracking information to monitor your package’s progress.

Digital Products:

Instant Download/Access: Upon completing the purchase, digital products, such as software or online course access, are typically available for immediate download or access. Access Issues: If you experience any issues accessing your digital product, please contact customer support.

3. International Shipping

For customers located outside of USA, please be aware that:

Extended Delivery Times: International orders may require 10-21 business days for delivery, depending on customs clearance and shipping method. Customs Fees and Duties: International customers are responsible for any customs duties, taxes, or fees applicable in their country. These fees are not included in the shipping charges.

4. Delays and Order Tracking

We aim to provide accurate delivery timelines; however, certain factors, including supply chain disruptions, customs delays, or weather conditions, may impact delivery.

Tracking Information: For physical shipments, a tracking link will be provided via email after the order is dispatched. Order Status: For updates on order status, contact customer support, or check your account on our website. Delayed Shipments: If your order is delayed beyond the estimated delivery timeframe, please reach out to customer support. We will work with you to resolve the issue.

5. Lost, Damaged, or Incorrect Orders

If your order arrives damaged, is lost in transit, or you receive the wrong item, please contact our support team immediately. We will assess the situation and determine the appropriate resolution, which may include:

Replacement: Sending a replacement product at no extra charge. Refund: Providing a full or partial refund if a replacement is not feasible.

Claim Period

: You must report damaged, lost, or incorrect items within 7 days of delivery.

6. Backorders and Pre-Orders

Backorders: If an item is out of stock, we will notify you of the delay and estimated availability. You may choose to wait, cancel the item for a full refund, or select an alternative. Pre-Orders: For pre-ordered items, your order will be shipped once the product becomes available. Estimated shipping dates for pre-orders will be provided at checkout.

7. Changes to Your Order

Once an order has been placed, changes may not be possible due to our commitment to fast processing times. However, if you need to adjust your order, please contact customer support immediately. We will make every effort to accommodate requests but cannot guarantee changes once an order has been processed or shipped.

8. Contact Information

For any questions regarding our Fulfillment Policy, please contact us at:

SIMPLE BUSINESS TECH

[email protected]